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Terms of Service

Last Updated: 11 May 2026

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR PLATFORMS.

1 General Provisions

1.1 These terms and conditions, as amended or restated from time to time (the "Terms"), of Mazad W.L.L., a limited liability company established in the Kingdom of Bahrain under commercial registration no. 112006 with the following address, Office No. 2605, Building No. 316, Road No. 4609, Block No. 346, Manama, Bahrain ("Mazad", "We", "Our" or "Us"), govern the use of Our Website: https://mazad.app ("Site"); and/or the download of, registration on or use of Our mobile application(s): mazad.app (the "App") (together the "Platforms") for the purchase of goods and/or real estate (the "Assets"), whether through an auction, Direct Purchase (defined below) , or any other means from third party sellers (individually a "Seller" and collectively the "Sellers") (the "Services").

1.2 These Terms are applicable to anyone who accesses, registers on or uses Our Platforms in relation to the Services and/or anyone who clicks any button or checks any box indicating their acceptance of these Terms, including, but not limited to: (i) business partners; (ii) customers; (iii) bidders; (iv) potential purchasers; (v) purchasers; or (vi) any other recipients of Our Services (individually "You", "Your" or the "User" and collectively, the "Users").

1.3 We are not the Sellers of any of the Assets on Our Platforms. Our Platforms serve to connect You as a potential purchaser with the Sellers. We do not represent the Sellers and are not responsible for the Assets sold through Our Platforms.

1.4 These Terms , constitute a binding agreement between You and Us. These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Bahrain.

1.5 You are presumed to have read, understood, and accepted, in full, the provisions of these Terms and any policies published on Our Platforms from time to time ("Policies"), including without limitation Our Terms of Use, Privacy Policy, Cookies policy, and hereby agree to comply with and be bound by these Terms and the Policies. In particular:

(a) Your use of Our Platforms is also governed by Our Terms of Use which are incorporated and deemed as part of these Terms. By accepting these Terms, You warrant and represent to Us that You have read, understood, and accepted the Terms of Use and You will continue to review any updates and amendments to the Terms of Use.

(b) All Your information is subject to Our Privacy Policy. We may also collect information from You, including compiling statistics regarding You and other visitors to the Platform while maintaining the anonymity of Your Personal Information (as defined below). We are entitled to disclose Your Personal Information (as defined below), User Content (as defined below) and any other information and material related to You that are collected and stored in accordance with Our Privacy Policy to the courts, law enforcement, or any other regulatory authority, body or agency in the Kingdom of Bahrain in accordance with applicable law and as set out in the Privacy Policy.

1.6 The Terms and any of the Policies may be amended by Mazad, from time to time. You are encouraged to regularly review the Terms and Policies and any of their amendments. Such amendments will become effective and binding on You from the date of their publication on Our Platforms. Your continued use of the Services or the Platforms after such publication confirms Your consent to, acceptance and agreement to abide by any amendments to the Terms.

1.7 If You do not agree with or accept these Terms and/or any of the Policies, as amended from time to time, do not access, use or continue to access or use the Platforms or Services and, where relevant, deactivate Your Account (as defined below).

2 Contact Us

2.1 To contact Us for any queries, comments, complaints concerns and/or feedback, please Email Us on [email protected].

3 Additional Platform Rules

3.1 In addition to the requirements of Our Terms of Use, You further agree to abide by the instructions below when using the Platforms:

(a) not to violate any applicable laws or any rights or agreements of Mazad or any other parties.

(b) not to use the Platforms if You do not have the legal authority to Bid (defined below) on or place a Direct Purchase (defined below) on any Assets, or if you have not attained the age of 21, or if You were banned from use of the Platforms, whether temporarily or on a permanent basis.

(c) complete the process of paying the Fees (defined below) for the Assets that You have Bid (defined below) on or purchased through a Direct Purchase (defined below) or auction, in accordance with these Terms.

(d) not to share false, incorrect or misleading information or otherwise behave in a way that would challenge or discredit Mazad or any other parties.

(e) not to disturb the Platforms" visitors or send materials that inconvenience, damage or spy on Mazad or any third parties.

(f) not to use robot, spider, scraper or other automated means to access the robot exclusion headers contained in the Platforms, without Mazad"s prior written permission.

(g) not to engage in any activity that would adversely affect the infrastructure or functionality of the Platforms, or which may otherwise prevent and/or limit other Users from the ability to access or use the Platforms.

4 Account Registration

4.1 To access the Services, You must first complete the Platforms" registration process, set by Us from time to time by creating an account on Our Platforms ("Account"). To create an Account, You will be required to provide Us with certain information which may include, without limitation:

(a) Your unique login credentials ("Credentials"); and

(b) Your personal information including, without limitation, Your full name, date of birth, gender, national identification number, phone number and email address ("Personal Information").

4.2 Your Account will be active after Your completion of the registration process, subject to any verification method(s) set in place by Us from time to time. We reserve Our right to request further information and/or documentation to complete the registration or verifications procedures put in place by Us from time to time.

4.3 Once You have created an Account on Our Platforms, You may:

(a) purchase Assets available for direct purchase (a "Direct Purchase") in accordance with these Terms; and/or

(b) bid on Assets in an auction on the Platform (the "Bid") and, if successful, purchase the relevant Assets, in accordance with these Terms.

5 User Representations and Warranties

5.1 By creating an Account or using the Services or Our Platforms, You warrant and represent to Us the following:

(a) You are twenty-one (21) years of age or older and have the legal right and capacity to accept the Terms and Policies in accordance with the applicable law;

(b) You are located in a jurisdiction in which the use of the Services or Platforms is permitted in accordance with laws of that jurisdiction;

(c) that all Personal Information, User Content (as defined below) and any other information or material inputted by You on the Platforms or otherwise communicated by You to Us, by any means, is true, correct, valid, accurate, complete and up-to-date and that You will promptly update the same where relevant;

(d) that You understand and accept that Your Personal Information and User Content (as defined below) may be shared by Us with: (i) the Sellers whose Assets You Bid on or purchase (whether through an auction or Direct Purchase), whether located in the Kingdom of Bahrain or otherwise, on or through the Platforms; (ii) Our third party Affiliates (as defined below) for the purposes of providing the Services (including but not limited to, know your customer (KYC) verifications) and (iii) any governmental or regulatory authorities as maybe required by applicable laws and regulations;

(e) that You understand and accept that any incomplete or incorrect User Content (as defined below) or Personal Information You provide on or through the Platforms may affect the Services obtained on or through Our Platforms;

(f) that You are solely responsible for any activity on Your Account and You will maintain control over such Account;

(g) that You will not disclose or share Your Credentials with any third party or permit access to Your Account by any third party;

(h) that You will immediately change Your Credentials if You know or suspect that Your Credentials or Account are compromised and that You will contact Us immediately to notify Us;

(i) that You understand that any loss suffered by You from any unauthorised use of Your Account, is Your responsibility alone;

(j) that Your Bid on, Direct Purchase of, acquisition of, purchase of, receipt of or reliance on the Assets provided on or through the Platforms is at Your own risk and is pursuant to Your fully assumed responsibility;

(k) that You understand and accept that We have the right to disable or cancel Your Account (whether active or inactive), Credentials and/or passwords, whether chosen by You or allocated by us, at any time, at Our sole discretion; and

(l) t hat You understand and accept that Mazad has the right to prevent You from entering the Platforms or take any actions (including legal action) to prevent You from entering the Platforms without prior warning.

6 Asset Specifications

6.1 All Assets displayed on Our Platforms are subject to availability.

6.2 You are solely responsible for examining and estimating the value of the Assets, using Your own resources. You irrevocably acknowledge and agree that You have not and shall not rely on any estimation or examination of Mazad relating to the value of the Assets. All Assets shall be sold, as is, in their location. Mazad does not guarantee the accuracy of any of the declarations, specifications, information and/or particulars provided by the Sellers, including but not limited to the size, weight, measurements, condition, colour, or the description of the Assets ("Asset Specifications"). You shall be solely responsible for checking and verifying all Asset Specifications, before purchasing the Asset through a Direct Purchase or a placing a Bid on an auction on or through Our Platforms. We shall not be liable for any false, inaccurate, or incomplete Asset Specifications made available on Our Platforms.

6.3 The Sellers of the Assets can remove their Assets out any auction or sale (including a Direct Purchase), and in such event the Assets shall no longer be available to be Bid on or for Direct Purchase. Mazad shall not be liable for any removal of the Assets from the Platforms, by any of the Sellers, for any reason.

7 General Payment Terms and Fees

7.1 The total amount payable by You for the purchase of any Assets through Our Platform, whether through placing a Bid an auction or a Direct Purchase process, shall consist of any or all of the following, as further outlined Articles 8.3 (Payment Terms and Fees for Direct Purchases) and 9.3 (Auction Payment Terms and Fees), as applicable (collectively the "Fees"):

(a) Initial Bond (defined below) amount (if relevant);

(b) Your full Bid amount or the total Direct Purchase (defined below) price of the Asset (as the case may be); and

(c) The Service charge imposed by Mazad for any Direct Purchase or successful Bid made on or through Our Platforms, in accordance with the table below (the "Service Charge"):

Asset Type

Value of Asset (full Bid amount or total Direct Purchase price)

Service Charge (exclusive of VAT)

Real Estate, Industrial Facilities and Machinery

Any amount

1% of full Bid amount, or total Direct Purchase (defined below) price of the Asset (as the case may be)

All other Assets

Below BHD 1,000

BHD 25

BHD 1,001 to BHD 10,000

BHD 50

Above BHD 10,000

1% of full Bid amount, or total Direct Purchase (defined below) price of the Asset (as the case may be)

7.2 Mazad shall be entitled, at its sole and absolute discretion, to waive any Services Charges payable to Us, including any Services Charges related to any Assets, on or through Our Platforms.

7.3 All Fees displayed on Our Platforms are exclusive of value added tax (VAT) (where applicable) unless otherwise stated, and all Fees are exclusive of any delivery charges.

7.4 Mazad has the right to temporarily or permanently change, increase, or decrease the Service Charge payable by You for any existing Services or new services offered on Our Platforms.

7.5 By providing Us with the details of Your payment method, You authorise Us to bill and charge You for the Fees through the provided payment method.

7.6 All payments made through or on the Platforms are processed via a third party payment provider.

7.7 We will do all that We reasonably can to ensure that all information You provide Us with to process Fees on or through the Platforms is secure by using an encrypted secure payment mechanism. However, in the absence of gross negligence on Our part or Our failure to comply with the Policies, these Terms, or the applicable laws of the Kingdom of Bahrain, We will not be liable to You for any loss that You may suffer if a third party gains unauthorised access to any payment information that You provide Us with.

7.8 Once You have settled the Fees, We will send You a confirmation email to the email address provided as part of Your Personal Information.

7.9 When You place a Bid or make a purchase (either by an auction or Direct Purchase or otherwise) on or through Our Platforms, it is a transaction between You and the Seller directly. We are not and shall not be deemed: (i) a contractual party to Your agreement with the Seller; or (ii) the provider of the Assets obtained on or through the Platforms. We will not be responsible for or liable in any way for any agreement made between You and the Seller or the enforcement thereof.

7.10 In the event that You violate these Terms, any other Policies, any other auction and/or purchase related rules of Mazad or any relevant laws, and such violation prevents the sale of the Assets or otherwise impedes the completion of a transaction on the Platforms, Mazad may, at its sole discretion, require You to pay any direct or indirect damages sustained due to such violation. Nothing in this Article 7.10 (General Payment Terms and Fees) shall prevent Mazad from exercising any of its rights or remedies under the relevant law.

7.11 Late payment damages and penalties may be applicable in accordance with Article 9.3 (Auction Payment Terms and Fees).

8 Direct Purchase of Assets

8.1 General Direct Purchase Terms

You may directly purchase Assets on or through our Platforms by way of a Direct Purchase in accordance with this Article 8 (Direct Purchase of Assets) and the terms and conditions of these Terms.

8.2 Steps for Direct Purchase of Assets

(a) Once You have created an Account, You may purchase Assets in a Direct Purchase by placing the relevant Assets in Your virtual cart by clicking on the "Add to Cart" function available on the Platform.

(b) Once the Assets are placed in Your virtual cart, they will be temporarily reserved for a period of ten (10) minutes ("Reservation Period"). You must proceed to the payment portal to settle the relevant Fees within the Reservation Period.

(c) Mazad has the right, in its sole discretion, to waive, increase, or decrease the Reservation Period whenever it deems necessary.

(d) In the event You do not settle the relevant Fees within the Reservation Period, the Assets will no longer be temporarily reserved, and will once again be made available to other Users of the Platform.

(e) In the event You do not settle the relevant Fees within the Reservation Period, and Your payment of the Direct Purchase price still goes through, You shall receive an e-mail confirming that Your payment was not made within the allocated time and that You will be refunded the amount within thirty (30) calendar days.

8.3 Payment Terms and Fees for Direct Purchases

(a) This Article 8.3 (Payment Terms and Fees for Direct Purchases) is subject to Article 7 (General Payment Terms and Fees).

(b) The following Fees shall be payable in case of a Direct Purchase:

i. The total price of the Asset; and

ii. The relevant Service Charge.

(c) In the event You purchase an Asset through Our Platforms by way of a Direct Purchase, You must pay the total Fees, within the Reservation Period, either by credit card, debit card, Apple Pay or any other method accepted in writing by Mazad.

(d) You undertake to complete the payment process and pay the relevant Fees for any Assets You agree to purchase through a Direct Purchase, in accordance with these Terms.

9 Auction Terms

9.1 General Auction Terms

You may buy Assets on or through Our Platforms through an auction procedure, in accordance with this Article 9 (Auction Terms) and the terms and conditions of these Terms.

9.2 Placing a Bid and Acceptance of Bids

(a) Once You have created an Account, You may Bid on Assets in an auction on the Platform by clicking on the bid button following your payment of the Initial Bond (defined below).

(b) Assets in an auction will include a minimum bidding price (the "Minimum Bid Price").

(c) To participate in any of the auctions on the Platform, You must initially deposit an amount (in the form of a manager bank cheque, insurance policy, wire transfer, bank deposit, or credit card) that is equivalent to ten percent (10%) or twenty percent (20%) of the Asset’s Minimum Bid Price, as determined by Mazad in its sole discretion (the "Initial Bond").

(d) After depositing the Initial Bond, You will be eligible to place Your Bid. You may place a Bid on the Asset that is equal to or more than the value of the Minimum Bid Price. You will be liable for all Bids made through your Account. Each Bid You have submitted through Our Platforms is irrevocable and cannot be amended or corrected, even if submitted in error and notified to Us."

(e) Auctions shall include a closing time and date for the submission of bids, which may be extended subject to these Terms (the "Bid Closing Time"), provided that the Bid Closing Time shall not exceed any time limits prescribed by any applicable laws. You may submit and increase your Bid until the Bid Closing Time of the auction specified on the Platform. Our Platforms may include an extended bidding feature during Our auctions. Where this feature is included, the Bid Closing Time of the auction shall be extended by five (5) minute increments unless otherwise determined by Mazad in accordance with Article 9.2(f) ("Increments"), when any bids are placed within the last five (5) minutes from the listed Bid Closing Time for the relevant auction. During the extended bidding period, you may continue increasing your Bid, and the Bid Closing Time of the auction would continue to be extended for further Increments until no additional bids are received during the extended bidding period, at which point the auction will come to a close and the successful bidder will be notified.

(f) Mazad reserves the right in its sole discretion to increase or decrease the Increments whether during or prior to the auction.

(g) Any Bid You submit will be considered a binding and final commercial offer which Mazad and the Seller may, each in their sole discretion, have the right to reject or accept.

(h) When You successfully place a Bid, You should receive an acknowledgment e-mail confirming the acceptance of Your Bid. Should Your Bid be accepted by both Mazad and the Seller (if required), You will promptly submit any documents or information required to complete the purchase (subject to the issuance of a court decision approving the sale) and promptly comply with the payment requirements set out hereunder.

9.3 Auction Payment Terms and Fees

(a) This Article 9.3 (Auction Payment Terms and Fees) is subject to Article 7 (General Payment Terms and Fees).

(b) The following Fees shall be payable in case of an auction:

i. The Initial Bond amount;

ii. Your full Bid amount; and

iii. The relevant Service Charge.

(c) To participate in any of the auctions on the Platform, You must pay the Initial Bond amount. If Your Bid is successful, Mazad at Our sole discretion may either:

i. request that You pay the full Bid amount and Service Charge, after deducting the Initial Bond amount; or

ii. request that You pay the full Bid amount and Service Charge, without any deductions; and Mazad shall automatically refunded to You the Initial Bond amount within thirty (30) days from the date the auction is concluded.

(d) Where Your Bid is unsuccessful, the Initial Bond shall be automatically refunded to You within thirty (30) days from the date the auction is concluded.

(e) In the event that Your Bid is successful, You must pay the total Fees in accordance with Article 9.3 (c) (Auction Payment Terms and Fees) above, within two (2) weeks from the finalization of the auction, either by manager bank cheque, insurance policy, wire transfer, bank deposit, credit card, or any other method accepted in writing by Mazad..

(f) You undertake to complete the payment process and pay the Fees for any Assets You Bid on and/or purchase through an auction, in accordance with these Terms. If You violate these Terms or any other Policies or if You do not pay the Fees for any Assets that You have Bid on or won through Your participation in an auction on Our Platforms, the Initial Bond amount will not be refunded. You will be liable for the damages sustained due to your failure to pay the Fees, and legal action may be taken against You for such non-payment.

(g) We shall be entitled to late payment damages and penalties due to Your failure to pay the Fees within the timeframes set out in these Terms. The late payment damages and penalties shall be calculated at a rate of Ten Bahraini Dinars (BHD 10) per day, or the actual damages sustained by Mazad as determined by the courts, whichever is higher. Such late payment damages and penalties shall continue to accrue on any outstanding amount(s) until full payment is received by Mazad.

10 Asset Storage, Handover, and Transfer

10.1 Seller Responsibility: The Seller is solely responsible for the upkeep, storage, safekeeping, and transfer of Assets listed on Mazad's Platforms. Mazad does not provide storage facilities or logistical services for any Assets sold through our auctions or direct purchases.

10.2 Asset Handover: Mazad is not responsible for the handover of assets. The responsibility to handover the assets upon the successful completion of an auction or direct purchase, lies solely on the asset owner/seller.

10.3 Transfer of Ownership: Upon successful completion of an auction or direct purchase, the responsibility for arranging the transfer or delivery of the purchased Asset from the Seller to the Buyer lies entirely with the parties involved in the transaction.

10.4 Mazad's Limited Role: Mazad's services are limited to facilitating the online auction and direct purchase processes. We do not handle, store, transport, or deliver any Assets listed or sold on our Platforms.

10.5 Logistics and Delivery: Any arrangements for the physical transfer of Assets, including but not limited to packaging, shipping, transportation, and delivery, must be made directly between the Seller and the Buyer. Mazad may only provide delivery services on request for a fee or charge, to be agreed apon by all parties.

10.6 Disclaimer of Liability: Mazad shall not be held liable for any issues, damages, or losses arising from the storage, handling, or transfer of Assets between Sellers and Buyers. This includes, but is not limited to, damage during storage or transit, delays in delivery, or failure to complete the transfer of Assets.

10.7 Seller Obligations: Sellers are required to provide accurate information regarding the location of Assets and any specific requirements for their transfer or collection. Sellers must ensure that Assets are available for transfer to the Buyer within a reasonable timeframe following the successful conclusion of an auction or direct purchase.

11 Cancellations and Refunds

11.1 You may be eligible for a refund of any of the Fees You have paid to Mazad, in the following circumstances:

(a) In case of an auction if either:

i. Your Bid was not approved by Mazad, the courts, any government authority and/or the Seller (if required); or

ii. The auction is cancelled, for any reason.

(b) In case of a Direct Purchase, if You do not settle the Fees within the Reservation Period and Your payment still goes through, such Direct Purchase or Bid will be deemed cancelled and You will be eligible for a refund of the Fees paid in relation to it, in which case You shall receive an e-mail confirming that You will be refunded the amount due within thirty (30) calendar days.

11.2 Should You not receive an e-mail confirmation or the refund amount due pursuant to Clause 11.1 (Cancellations and Refunds), You may apply for a refund by properly and fully completing the refund procedures available on Our Platforms on the "Deposits and Refunds" page or contacting us by email on [email protected] ("Refund Request"). We will process Refund Requests following receipt as soon as it is reasonably practicable.

11.3 If You are eligible for a refund in accordance with these Terms and Your Refund Request has been approved, then:

(a) the refund will be processed by the same method of payment as the payment was made on or through the Platforms, unless we notify You otherwise;

(b) if We are unable to process the refund by the same mode in which payment has been made, We will notify You, through or on the contact details provided as part of Your Personal Information, of an alternative mode of payment for processing such refund; "

(c) in case of payments by debit/credit card, the exact date by which the refund amount will be credited in the account of Your bank card shall depend on the bank card issuer; and

(d) You will be solely responsible for settling, and may be directly charged for, any fees, charges or expenses imposed by any bank(s), bank card issuer(s), or any payment portal(s) related to the processing of the said refund .

12 Deactivation of Your Account

12.1 Access to Your Account and use of Services will terminate if You follow the deactivation procedures set out on Your Account page and/or the Platforms, put in place by Us from time to time, the effects of which are the following:

(a) We may contact You for information on the deactivation of Your Account;

(b) Your Account may be deactivated within sixty (60) calendar days from completing the deact ivation procedures, or any other period communicated by Us to You ("Deactivation Period"); and

(c) after the expiry of the Deactivation Period, You will not be able to access Your Account, and the Service s.

12.2 You may re-activate Your Account by logging into Your Account before the expiry of Deactivation Period, at such point in time Your Account will be reactivated and in full functionality.

12.3 We may elect to immediately terminate Your access to the Platforms or Your Account, without notice, in accordance with the provisions of these Terms.

12.4 Subject to Article 18.4 (Miscellaneous) and upon the deactivation of Your Account, for any reason , Your agreement with Us under these Terms shall end. You shall no longer be entitled to access Your Account, the Services or use any non-public portion of the Platforms.

13 Content on or through the Platforms

13.1 The Platforms and the Services allow You and any other Users to make available, submit, upload and share, information and material (including, but not limited to, Your Personal Information and any Bid prices You submit for an auction), which may include, but is not limited to texts, images, reports, messages, audios, videos and the like ("User Content"). You are solely responsible for the User Content You make available on or through the Platforms, including, without limitation, its compliance with the applicable law and these Terms.

13.2 We do not screen or review any of the User Content made available by You or any third party through or on Our Platforms nor do We endorse, guarantee or shall be held responsible for the accuracy, correctness or propriety of User Content made available on or through the Platforms.

13.3 User Content made available on the Platforms relating to the Sellers or the Assets is based on what they provide to Us. You acknowledge that the Sellers are solely responsible for any User Content relating to the Assets.

13.4 We reserve the right, in Our sole discretion to remove User Content that You make available on or through Our Platforms that violates the Terms, Policies, applicable law, and/or Our or third party rights including, without limitation, intellectual property rights.

14 Your access to Third Party Sites

14.1 Throughout the Platforms, links to other websites owned and operated by certain third parties ("Third Party Sites") may exist. These Third Party Sites may also gather information about You in accordance with their own terms and conditions. For privacy information and/or the separate terms and conditions relating to the Third Party Sites, please consult their terms and conditions and/or privacy policies as appropriate.

14.2 We are not responsible, liable, or endorse any content, of any nature, services, products, material, terms and/or policies made available or set out on Third Party Sites and we will not be responsible for any damage or loss caused to You by the Third Party Sites or their contents.

14.3 You hereby understand and accept that:

(a) when You access Third Party Sites through or on Our Platforms, You will leave Our Platforms and We have no control over such Third Party Sites; and

(b) We do not make any representation, warranties, guarantees as to the completeness, accuracy, truthfulness, security or reliability of any Third Party Sites.

15 Our Platforms Functionality

15.1 We reserve the right to withdraw, suspend, restrict, make unavailable, terminate and/or amend the Services or Our Platforms, in full or in part, at any time without notice to You for any reason, including without limitation for routine maintenance purposes.

15.2 You agree and acknowledge that the Platforms and the Services is provided hereunder on an "as is" and "as available" basis, without any warranties of any kind, either express or implied including, but not limited to, the implied conditions and warranties of fitness for a particular purpose to the extent permitted by the applicable law.

15.3 You understand that We do not make any warranties of any kind, either expressed or implied, without limitation:

(a) that the Platforms and the Services will be accurate, error-free, reliable, undisturbed, uninterrupted, that defects will be corrected or that the Platforms, the Services and/or any related server to the Services or Platforms are free of viruses and bugs;

(b) as to completeness, accuracy, availability, security or reliability of the Platforms or the Services and any information or material available by Us or any third party on or through the Platforms or Service;

(c) as to the functionality of the Platforms and Service, as intended at times; and

(d) as to the results that may be obtained by You by accepting these Terms and using the Platforms or Service.

15.4 You agree and acknowledge that the Platforms may operate slowly from time to time and that We will not be liable for damages arising from any interruption, suspension, termination of the Platforms or Service, within or outside of Our control.

16 Intellectual Property

16.1 We are the exclusive owners of the Platforms and the Service, their contents and any published material on them. You acquire no right or license to related to the Platforms, Service, or their content other than the limited right to use them in accordance with these Terms. No title or ownership of the Platforms, the Service, the Account or any portion thereof is transferred to You hereunder.

16.2 Our status (and that of any identified contributors) as the authors of content on Our Platforms must always be acknowledged (excluding Your User Content).

16.3 You must not use any part of the content on Our Platforms for commercial purposes without obtaining a licence from Us or Our licensors to do so.

16.4 If You print off, copy, download, share or repost any part of the Platforms in breach of these Terms, Your right to use Our Platforms and Services will cease immediately and You must, at Our option, return or destroy any copies of the materials You have made.

17 Limitation of Liability and Indemnification

17.1 All Bids, Direct Purchases, finalization of any sale (whether through an auction or other process), and any application or registration procedures required to affect the sale are subject to any relevant approvals of the government of the Kingdom of Bahrain and decisions of the courts of the Kingdom of Bahrain. Accordingly:

(a) Mazad shall not be responsible or liable for the result of any registration or application procedures submitted to any government authority or court or the consequences of such entities" decisions."

(b) Mazad shall not be liable for any amendments to dates, terms, acts or approvals (including any acceptance of a Bid or Direct Purchase), if the reason for such change is due to a governmental or court order, procedure or requirement.

(c) Mazad is not responsible and shall not be liable for the refusal of any governmental authority to register the Assets in Your name (where applicable).

(d) Mazad is not responsible and shall not be liable for any delay in approving or rejecting the Bids or the Direct Purchase of any Assets.

17.2 To the extent permitted by the applicable law, We, Our directors, employees, affiliates, agents, contractors, sub-contractors, service providers, suppliers and licensors ("Affiliates") shall not be liable to You, under any circumstances, for any direct, indirect, special, punitive, incidental, exemplary, consequential damages or any damages of any kind, whether based in contract, negligence, tort, applicable law, arising, directly or indirectly, out of:

(a) Your use or reliance on the User Content made available on or through the Platforms;

(b) Your reliance on the Asset Descriptions made available on the Platforms;

(c) the acceptance or breach of these Terms by You or any third party;

(d) Your use or attempted use of the Platforms or Service;

(e) any Sellers" or third party"s acts, omission, misconduct, dishonesty, gross negligence on or through the Platforms or Service;

(f) Your breach or any Sellers" or third party"s breach of applicable law;

(g) any unauthorized access, use or modification of Your Account or User Content;

(h) omissions, interruptions, deletions or defects of any computer online systems, data, computer equipment, servers, providers, or software resulting from the accessing or using the Platforms or Service;

(i) computer or electronic malfunction or traffic congestion on communication lines or transmission systems, or the Internet, or any service provider's facilities, or any phone site or website or for any other reason whatsoever related to the use of Platforms or the Service;

(j) the actions or inactions of the Sellers;

(k) any delay in approving or rejecting the Bids or Direct Purchases;"

(l) any action in relation to an investigation by Us or regulatory authorities in relation Your use of the Platforms or Service;

(m) our failure to perform Our obligations hereunder where the failure results from any cause beyond Our reasonable control, including without limitation, electronic or communication failures; and

(n) any other limitation of liability implicitly or explicitly stated in these Terms and the other Policies.

17.3 You shall indemnify and hold Us and Our Affiliates harmless at Your cost and expense from and against any claims, demands, costs and expenses, and/or liabilities made against Us relating to or arising out of:

(a) Your breach of these Terms, including the representations and warranties set out hereunder, the Policies or the applicable law;

(b) Your violation or breach of any third party"s rights, including without limitation intellectual property rights;

(c) Your use or attempted use of the Platforms or Services or Your failure to take appropriate action where relevant;

(d) the User Content You convey, submit or share on or through the Platforms or Service;

(e) Your actions and conduct on or through the Platforms or Service; and/or

(f) Your Account activity.

17.4 We will not be liable for failure or delay to perform any of Our obligations under these Terms if such failure or delay is due to circumstances beyond Our reasonable control.

17.5 You understand, acknowledge and agree that Our aggregate liability for damages, of any kind, arising out of or related to Your use of the Platforms or Services and these Terms shall not exceed the Services Charge amount paid by You to Mazad for the last Asset purchased by You on or through the Platform or One Hundred Bahraini Dinars (BHD 100), whichever is less.

17.6 If the laws of the Kingdom of Bahrain do not allow the limitations of liability as set out under this Article 17 (Limitation of Liability and Indemnification), the mentioned Article shall be deemed modified solely to the extent necessary to comply with the such laws.

18 Miscellaneous

18.1 Terms and expressions included hereunder in the singular shall also mean the plural and vice versa.

18.2 Any cross reference to an Article in these Terms shall be deemed a reference to an Article under these Terms.

18.3 Headings inserted in these Terms are for convenience only and shall not affect the interpretation of the provisions of the Terms.

18.4 Any provision of these Terms that expressly or by implication is intended to come into or continue in force after termination of these Terms shall remain in full force and effect including without limitation Articles 5 (User Representations and Warranties), 6 (Asset Specifications), 7 (General Payment Terms and Fees) , 8.3 (Payment Terms and Fees for Direct Purchases) , 9.3 (Auction Payment Terms and Fees) , 12 (Deactivation of Your Account), 14 (Your access to Third Party Sites), 15 (Our Platforms" Functionality), 16 (Intellectual Property), 17 (Limitation of Liability and Indemnification) and 18 (Miscellaneous).

18.5 You will not assign the provisions of these Terms, in whole or in part, to any third party without Our prior written consent. We may assign the provisions of these Terms, in whole or in part, including Our rights, interests, and obligations hereunder without notice to You or Your consent.

18.6 If any provision of these Terms is held by a court or other tribunal to be unenforceable that provision will be enforced to the maximum extent permissible under the laws of the Kingdom of Bahrain and other provisions of the Terms will remain in full force and effect.

18.7 You agree to provide such further documents or instruments, and take such further actions, reasonably requested by Us, to effect the purposes of these Terms and carry out its provisions.

18.8 These Terms and the provisions of the Policies, as amended by Us from time to time in accordance with these Terms, constitutes the entire agreement between You and Us and shall supersede any prior agreements, statements, whether verbal or written, between You and Us.

18.9 Any matter, claim or dispute, whether contractual or non-contractual, arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Bahrain, and You consent to such exclusive jurisdiction and waive any objection as to inconvenient forum.

19 Easy Payment Plan Options

(a) For more information on the easy payment plans offered by Ila bank, click here.

(b) For more information on the easy payment plans offered by BBK bank, click here.

(c) For more information on the easy payment plans offered by Al Salam Bank bank, click here for credit cards & here for debit cards.

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